Privacy Policy

Prime Inc. provides this Online Privacy Statement ("Statement") to let you know what kind of Personal Information we collect at the Prime Inc. Web Site (the "Prime Web Site"), how it is handled, with whom it may be shared, what choices you have regarding our use of your Personal Information, and how you may access some of the Personal Information you provide to us.

If you have any questions regarding this Statement, please:

  • Call us: 1-800-848-4560 (toll free)
  • Email us: webmaster@primeinc.com and include your exact name, address, telephone number, e-mail address and your question(s) so that we can contact you.
  • Write us: Prime Inc., Attention: Webmaster; 2740 N. Mayfair, Springfield, Missouri 65803 and include your exact name, address, telephone number, e-mail address, and question(s) so that we can contact you.

To Whom This Statement Applies

This Statement only applies to Prime Inc. and the Prime Web Site. This Statement does not apply to third parties. We suggest that you review the privacy policies of third parties to learn how they collect, protect and use your Personal Information.

What Personal Information We Collect / How We Collect And Use Personal Information

"Personal Information" includes any personally identifiable information such as your name, address, telephone number, e-mail address, click-through and purchase history. Prime Inc. may use Personal Information we collect for various reasons, including:

  • to complete your purchase transactions
  • to provide the services you request
  • to send you our newsletter and other offerings by mail
  • to keep you informed about the status of your orders
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • to improve our merchandise selections, customer service, and overall shopping experience
  • to improve the Prime Web Site
  • to customize the content/layout of the Prime Web Site

The Personal Information may also be shared with other reputable organizations to help them contact you for marketing purposes.

When you visit the Prime Web Site, our web server automatically recognizes your domain name.

We collect your e-mail address if you communicate with us via e-mail or provide us with your e-mail address. You may receive e-mail contact from us with information regarding new products and services or upcoming events. We may also contact you about your order. You may also receive e-mail contact from other reputable companies.

We collect aggregate information on what web pages you access and user-specific information on what web pages you access.

We collect information volunteered by you, such as order information.

If you provide us with your postal address, you may receive our newsletter and you also may receive periodic mailings from us with information on new products and services or upcoming events. We may use your mailing address to fulfill any order you place. You may also receive mailings from other reputable companies.

If you supply us with your telephone number you may receive telephone contact from us with information regarding new products and services or upcoming events. We may also contact you about your order. You may also receive telephone contact from other reputable companies.

To try and bring offers of interest to you, we may have relationships with other companies that we may allow to place ads on the Prime Web Site. As a result of your visit to the Prime Web Site, ad server companies may collect information such as your domain type, IP address and clickstream information. For further information, consult the privacy policies of the other companies.

How You Can Control the use of Your Personal Information

Prime Inc. gives you control over our collection and use of your Personal Information. To change your Personal Information or remove your name from our customer/mailing list or from lists we share with third parties, please,

  • Call us: 1-800-848-4560 (toll free)
  • Email us: webmaster@primeinc.com and include your exact name, address, telephone number, e-mail address, and a note of instruction; or
  • Write us: Prime Inc., Attention: Webmaster, 2740 N. Mayfair, Springfield, Missouri 65803, and include your exact name, address, telephone number, e-mail address, and a note of instruction.

Please note that many promotions and mailings are completed well in advance, therefore, you may continue to receive some promotions and mailings after you ask us to stop sharing your Personal Information. We appreciate your patience in giving us time to carry out your request.

Disclosure Of Certain Personal Information

We may need to disclose your Personal Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

How We Protect Personal Information

Prime Inc. has implemented certain encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We maintain procedural safeguards that restrict Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know Personal Information to provide the requested products and/or services.

How We Use Cookies

"Cookies" are small text files containing unique identification numbers that are transferred from our web site to your computer when you access the Prime Web Site. Prime Inc. uses Cookies for several purposes including to enable you to use the shopping cart feature, to place a product order online, to track your movement on the Prime Web Site, for session status, and to measure site usage.

Our Policies Regarding Children

Prime Inc. does not sell products for purchase by children. However, we do sell children's products for purchase by adults.  If you are under 18 years of age, do not submit any information without the express consent and participation of a parent or guardian. Prime Inc. will not knowingly collect Personal Information about any person under 18 years of age. If you believe that Prime Inc. has information from or about anyone under 18 years of age, please,

  • Call us: 1-800-848-4560 (toll free)
  • Email us: webmaster@primeinc.com and include your exact name, address, telephone number, e-mail address, and a note of instruction; or
  • Write us: Prime Inc., Attention: Webmaster, 2740 N. Mayfair, Springfield, Missouri 65803, and include your exact name, address, telephone number, e-mail address, and a note of instruction.

Changes To This Statement

Prime Inc. reserves the right, in its sole discretion to change this Statement at any time without notice.

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